YOUR FIRST VISIT
PAYMENT DETAILS
Dr Conway's practice is a private service provider, this means typically payment in full is expected at the time of the appointment. Patients are then able to claim some of the fees back from Medicare if they have a referral letter from their GP.
For inpatient services, we provide “No-Gap” care if you are reviewed by Dr Conway whilst you are in the hospital.
This is not a bulk billing service.
A longer consultation will be required for initial appointments, individuals with multiple endocrine issues, and complex issues.
Fees and charges for review
Dr Luke Conway’s prices will be updated from 1st July 2025.
*Depending on medicare criteria
Repeat Scripts
It is recommended that you obtain your repeat scripts from your GP. We would encourage you to regularly see your GP in between your specialist appointments.
If it is not possible to see your GP for the script, a repeat script can be requested by telephone with a fee of $20.00 for the medication
Please allow at least 1-3 days for requests to be processed.
Please allow at least 24 hours for requests to be processed.
Opening Hours
Monday to Friday: 8:30am - 5:00pm
Weekends : Closed
WHAT TO BRING
On your first visit please remember to bring the following:
Any relevant medical and family history
List of current medications
List of Allergies to prescription medications
Relevant Results from previous scans or blood test
Blood glucose meter or record book - If you have diabetes
GP Referral Letter - For Medicare billing purposes an up to date referral is required from your GP. A referral letter can be sent securely via: Fax, Email or Medical Objects.
WHAT TO EXPECT?
You will be asked detailed information covering your medical history. Dr. Conway may perform some physical examinations.
ASK QUESTIONS
It’s not uncommon to have questions or doubts, which we will encourage you to ask before you leave the clinic.
INITIAL TESTS
During this consultation or soon after you will be required to have a range of diagnostic tests to help establish the nature or extent of your health.
Other tests that will be required include:
Pathology or Blood tests
Radiology or Imaging Tests
After reviewing any diagnostic results, Dr Conway will advise you of the results and confirm suitable courses of treatment.
What if I need to cancel my appointment?
We understand that there may be unforeseen circumstances. Cancellations must be made in advance via telephone or email.
A cancellation fee may apply if the appointment is not cancelled in advance.
